First, you'll CLICK HERE to book a discovery call with a phone number and time that’s most convenient for you. Our team members are trained to match you with the best fit when it comes to a Biblical Coach. However, some clients like to view the coaches profiles on our website to see if anyone seems like a good fit. Our team will be able to set you up with initial paperwork, collect payment info, and inform you of important policies before your first session. This process should take about 15 minutes.

Our coaching packages vary in price based on the type of coaching. (i.e. 1-on-1, or couples/marriage, group sessions, ) Hourly rates range from $125-204 hour.

No. We’re a “self-pay” service and accept cash, check, and all major credit cards.

Yes, we offer prepaid package discounts as well as monthly membership options. Please ask about our current options during your discovery call or speak to your coach for more information.

We recommend you start with one of our pre-defined coaching programs which range from 8-12 weeks. After that, 1-on-1 sessions are welcome to continue for as long as progress is being made and coaching is helpful. Some people may choose to complete the program exclusively, and others may choose to maintain coaching for longer periods of time. No matter your needs, we’re here to serve you. 

Coaching is an ongoing relationship between you and a coach. If you don’t feel like your coach is a good fit, that is completely normal.Coaches are people and all people are different, and we believe that it’s important for you to have a positive connection with your coach. Please let us know by emailing us at [email protected] or ask to speak to one of our leadership team members about this. 

Through our faith in Jesus Christ and our Christian worldview, we believe we’re called to a sincere love and respect for every individual regardless of their ethnic, racial, religious, denominational, economic, family, or sexual background. We believe everyone’s welcome, nobody’s perfect, and with Jesus anything is possible. We're honored to work with you no matter where you're at in your faith journey. We believe that following Jesus makes all of life better, and makes you better at life, even if you're only taking small steps in your faith.

We added this to the FAQ because, believe us when we say you are not alone. We know how difficult these transitional years can be. If your child is 18 years of age or older, you're not able to manage appointments on their behalf without written consent. You are welcome to be on the phone call with your child to set up the initial appointment if they choose. Once they’re an established client, your child’s coach cannot speak with you without your child’s knowledge and consent.

We accept cash, check, and all major credit cards. Payment is required in full at the time of scheduling, for all programs and hourly sessions. Please note, we do not accept insurance.

Our coaches have dedicated your designated time slot just for you. A late cancellation or missed visit leaves a hole in the coaches day that could’ve been filled by another client. As such, all hourly appointments are considered prepaid in full by the “Next Visit Deposit” at the time they are scheduled.

In the event you cancel your appointment without rescheduling, the deposit will be non-refundable. We require 24 hours’ notice to reschedule or make changes to your appointment. If you cannot make your appointment, please call, leave a voicemail at 615-538-7373, or email [email protected] with at least 24-hours notice.

Clients who provide less than 24 hours notice to reschedule, miss their appointment, or arrive more than 14 minutes late for a 60-minute appointment, or more than 24 minutes late for a 90-minute appointment will result in a full change of the session.

All programs are paid in full at the time of purchase and are non-refundable after the guarantee window has expired. All other cancellation policies apply to programs as well. If, because of cancellation, a program client requires additional weeks to complete the program, those additional sessions will be available for purchase at the coaches hourly rate.

In order to reserve an appointment, all clients must have a valid credit card on file for our cancellation policy and for our office to process payments for services rendered.

1. Make sure you’ve filled out your Intake forms before your appointment.
2. For Face-to-Face appointments, please be on time. If you’re going to be more than 14 minutes late, we ask that you call and reschedule.
3. Virtual appointments allow you to have access to your coach from the comfort of your chosen space. Make sure you’ve filled out the Virtual Coaching consent form before your appointment and received a link to your virtual coaching session.

When appropriate, Take the Hill will refer our clients to see highly qualified Licensed Professional Counselors who share our approach to client care when the client’s need is outside our scope or specialty.